after service

During warranty period, if something is wrong with the pellet press quality due to product material, design and manufacture we will provide free maintenance and parts for replacement. Given that some of the customers may be beginners, we will tailor an equipment maintenance scheme according to your actual demand. So that the machine efficiency can be largely increased, the service life of the machine can be lengthened and your business risk can also be greatly reduced.

If you have the problem with the pellet mill ,you can contact with the email,we will reply as soon as possible.
 

After-service and Technical Support

For support any questions,there are 2 ways you can contact us for freely.

Technical Information:

support@gcmec.com

Tracking and Delivery:

operation@gcmec.com

Also you need to pay attention to the Warranty Policy

We hereby warrant each new product to be free from defects in material and workmanship for a period of 12 months from the date of shipment.We will replace defective parts or components without charge, transportation charges shall be the responsibility of the purchaser.
We reserve the rights of requiring the purchaser to return the defective products or parts to our factory for inspection.